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Implementation service

ISO/IEC 27701:2025 PIMS Implementation

Operationalize privacy governance through a structured Privacy Information Management System.

The business problem

Why organizations bring this to us

Privacy programmes tend to stall in the same place: the organization knows its obligations, has published a privacy notice, and has a legal team that answers questions - but there is no operating machinery. Nobody maintains a reliable record of what personal information is processed, for what purpose and under what basis; rights requests are handled by whoever notices them; and processor oversight amounts to a signed contract.

A Privacy Information Management System turns those obligations into processes with owners, cadence and records. FaizZab implements the PIMS as an extension of your existing security management system where one exists, so privacy accountability is demonstrable rather than asserted.

Who this is for

  • Organizations processing personal information at scale across multiple systems and jurisdictions.
  • Processors and service providers required to evidence privacy controls to their controller customers.
  • Businesses holding ISO 27001 that need to extend the management system to privacy.
  • Companies whose privacy obligations now appear in customer contracts and procurement questionnaires.

Service scope

Implementation scope

The PIMS is built around the personal information you actually hold and the roles you actually play, rather than a generic privacy framework applied uniformly.

PIMS Governance

Establish the privacy governance structure - forum, decision rights, escalation path and reporting into leadership - and define how it interacts with security governance rather than duplicating it.

Privacy Accountability

Assign accountability for privacy outcomes across business functions, define the privacy function’s mandate and independence, and record how accountability is exercised and evidenced.

PII Controller / Processor Model

Determine, per processing activity, whether the organization acts as controller, joint controller or processor, and derive the different obligation sets that follow. Getting this wrong invalidates everything downstream.

Personal Information Lifecycle

Map personal information from collection through use, sharing, storage, archival and disposal, identifying the systems and parties involved at each stage.

Processing Inventory

Build a maintained record of processing activities covering purpose, categories of data and data principals, recipients, transfers, retention and basis - structured so it can be kept current rather than rebuilt annually.

Privacy Risk Methodology

Define how privacy risk to individuals is assessed - distinct from risk to the organization - with criteria, thresholds and the point at which risk must be escalated or processing reconsidered.

Privacy Impact Processes

Implement a triggered impact assessment process integrated into project, product and procurement workflows so assessments happen before processing starts.

Data Principal / Subject Rights

Build the operational capability to receive, verify, action and respond to rights requests within required timelines, including how requests are located across systems and how responses are recorded.

Processor Governance

Establish due diligence, contractual privacy terms, sub-processor control, transfer safeguards and ongoing oversight for every third party processing personal information on your behalf.

Privacy Evidence Architecture

Define what record demonstrates each privacy control operated - consent records, rights request logs, assessment outputs, deletion confirmations - with retention and ownership specified.

Monitoring & Improvement

Run privacy metrics, internal audit, management review and corrective action so the PIMS is maintained and improved rather than left to decay after implementation.

Methodology

The FaizZab approach

  1. Establish the processing picture

    Work with business functions to build the processing inventory and role determination that the rest of the PIMS depends on.

  2. Set governance and accountability

    Stand up the privacy governance structure and assign accountability across functions.

  3. Design privacy processes

    Build risk methodology, impact assessment triggers, rights handling and processor governance as workflows people can follow.

  4. Implement and integrate

    Embed the processes into existing project, procurement and support tooling so privacy operates where work already happens.

  5. Evidence and review

    Build the record architecture, run the first review cycle and hand over a maintainable management system.

What you receive

Key deliverables

  • PIMS scope and governance charter
  • Controller / processor role determination per processing activity
  • Record of processing activities and personal information lifecycle map
  • Privacy risk methodology and completed privacy risk assessments
  • Privacy impact assessment process with defined triggers
  • Data principal rights handling procedure and request register
  • Processor due diligence, contract terms and oversight process
  • Privacy notice architecture and review cycle
  • Privacy evidence and retention architecture
  • Privacy metrics, internal audit and management review cycle

Outcome

Turn privacy accountability into repeatable business processes.

Commercial value

Why this service matters

Demonstrable accountability

Privacy regimes increasingly require organizations to show how they comply, not merely state that they do. A PIMS produces that evidence continuously.

Contract readiness

Controller customers push privacy obligations down the supply chain. Processors with a working PIMS answer due diligence in days rather than weeks.

Fewer privacy incidents

Most privacy failures come from unmanaged data flows and uncontrolled processors - exactly the areas a PIMS forces into visibility.

Questions

Common questions

Do we need ISO 27001 before implementing a PIMS?

ISO/IEC 27701 is designed to extend an information security management system. Where no ISMS exists, the required security foundation is implemented alongside the privacy management system so the PIMS has something to sit on.

How does this relate to India DPDP compliance?

A PIMS provides the operating machinery - inventory, rights handling, processor oversight, evidence - that DPDP obligations run on. Many organizations implement both, with DPDP obligations mapped onto the PIMS structure.

Will you draft our privacy notices?

We design the notice architecture and draft operational content, and we recommend that final wording is reviewed by qualified legal counsel before publication.

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Important

Privacy implementation support is not legal advice. FaizZab does not provide legal opinions on privacy law and is not a certification body. Legal interpretation of applicable privacy obligations should be validated with qualified legal counsel.

Ready to move from intention to implementation?

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