BCMS Governance
Establish the continuity management system scope, governance forum, policy and leadership accountabilities, with a reporting line that gives continuity decisions real authority.
Business Impact Analysis
Run a structured BIA that quantifies the consequence of disruption over time - operational, financial, contractual, regulatory and reputational - rather than collecting departmental opinions on importance.
Critical Activity Identification
Identify the activities that must be resumed and in what order, separating what the business truly cannot operate without from what feels urgent to the team that owns it.
Recovery Requirements
Derive recovery time and recovery point objectives from BIA output, and validate them against what the technology estate and supply chain can actually deliver.
Continuity Strategy
Select and document continuity strategies - redundancy, alternate site, workaround, third-party arrangement - that close the gap between required recovery and current capability, with the investment implications made explicit.
Crisis Management Structure
Define the crisis team, activation triggers, authority levels, decision protocol and communication approach, including who speaks to customers, regulators and staff.
BCP Development
Write business continuity plans that are usable under stress: role-based, action-oriented, accessible when primary systems are unavailable, and free of the narrative padding that makes plans unreadable.
Disaster Recovery Alignment
Align technical disaster recovery capability with business recovery objectives so that IT restoration sequencing reflects business priority rather than infrastructure convenience.
Exercise Programme
Establish a graduated exercise programme - walkthrough, tabletop, simulation - with defined objectives, observation, documented outcomes and corrective action.
Supplier Continuity
Assess continuity dependency on critical suppliers, establish contractual expectations, and address concentration risk where multiple critical services rest on a single provider.
Monitoring & Improvement
Implement performance measurement, internal audit, management review and corrective action so continuity capability is maintained as the business changes.